Harvard Medical School
Saurabha Bhatnagar, MD, Instructor in Physical Medicine and Rehabilitation, Harvard Medical School; Deputy, Assistant Deputy Under Secretary for Health in Quality, Safety and Value, US Department of Veterans Affairs
Assistant Course Director—see sidebar for biographical details
Marcela G. del Carmen, MD, MPH, Professor of Obstetrics, Gynecology and Reproductive Biology, Harvard Medical School; Chief Medical Officer, Massachusetts General Physicians Organization
Marcela G. del Carmen is Professor of Obstetrics, Gynecology and Reproductive Biology at Harvard Medical School and Chief Medical Officer of the Massachusetts General Physicians Organization (MGPO). In that role, she leads over 3,200 MGPO physician members. She graduated from medical school and completed her residency training in gynecology and obstetrics at Johns Hopkins School of Medicine and Hospital and fellowship training in gynecologic oncology at Massachusetts General Hospital. Dr. del Carmen holds a Masters in Public Health from Harvard School of Public Health. She has served on the Ovarian Cancer Committee for the Gynecologic Oncology Group, is a member of the American Board of Obstetrics and Gynecology PROLOG task force, and serves as oral examiner for the American Board of Obstetrics and Gynecology for both general gynecology and gynecologic oncology. Dr. del Carmen has authored over 160 papers in the peer-reviewed literature and has authored a textbook. Dr. del Carmen is the recipient of numerous teaching and service awards including the National Council on Resident Education in Obstetrics and Gynecology (CREOG) Award, the Howard Ulfelder Teaching Award, the CINE Golden Eagle Award, CBS Cares, and the McGovern Award for Clinical Excellence. Dr. del Carmen’s research focuses on disparities in gynecologic cancer outcomes in underserved minorities and rare gynecologic malignancies.
Jessica C. Dudley, MD, Assistant Professor of Medicine, Harvard Medical School; Chief Medical Officer, Brigham and Women's Physicians Organization; Vice President, Care Redesign, Brigham and Women's HealthCare
Jessica Dudley, Chief Medical Officer for the Brigham and Women’s Physician’s Organization (BWPO), is responsible for the strategic development and oversight of physician-led efforts to improve the quality and efficiency of clinical care. Dr. Dudley oversees the BWPO’s performance in risk contracts across commercial payers and as a Pioneer Accountable Care Organization with Medicare. As Vice President for Care Redesign for Brigham and Women’s HealthCare, Dr. Dudley is responsible for coordinating institutional and physician-led efforts to develop population health management and care redesign programs that support the delivery of high-value patient care with a focus on reducing overall medical trend and improving quality performance.
Dr. Dudley received her undergraduate degree from Yale University and medical degree from Harvard Medical School. She completed her internship and residency in Primary Care Internal Medicine at Brigham and Women’s Hospital in Boston, MA, where she was a practicing primary care physician for 10 years. Dr. Dudley is Board Certified in Internal Medicine and is an Assistant Professor of Medicine at Harvard Medical School.
Elizabeth P. Frates, MD, Assistant Professor of Physical Medicine and Rehabilitation, part-time, Harvard Medical School
Elizabeth P. Frates is trained as a physiatrist and a health and wellness coach. Her expertise is in lifestyle medicine, and she works to empower patients to reach their optimal level of wellness by adopting healthy habits. Recently elected to the Board of Directors of the American College of Lifestyle Medicine, Dr. Frates is helping to shape the scope of this new specialty. She is an award-winning teacher at Harvard Medical School and developed and taught a college lifestyle medicine curriculum at the Harvard Extension School, which is one of the most popular courses offered at the school. As the Director of Wellness Programming at the Stroke Institute for Research and Recovery at Spaulding Rehabilitation Hospital, Dr. Frates has created and implemented a twelve-month wellness program for stroke survivors and their caregivers. Co Author of the book, Life After Stroke: The Guide to Recovering Your Health and Preventing Another Stroke, and co-author of three chapters on behavior change in different medical textbooks, Dr. Frates is currently writing her next book. She is passionate about developing programs focused on lifestyle medicine and wellness.
Kerry Reynolds, MD, Instructor in Medicine, Harvard Medical School; Medical Director of Inpatient Oncology, Massachusetts General Hospital
Kerry Reynolds is a physician at the Massachusetts General Hospital Cancer Center. She currently serves as the Medical Director for the inpatient cancer services at Mass General Cancer Center in addition to being an executive member of the Department of Medicine inpatient clinical counsel and an Instructor of Medicine at Harvard Medical School.
Dr. Reynolds specializes in the care of hospitalized patients. Under her leadership, the Mass General Cancer Center’s inpatient program evaluates and treats over 5,000 patients each year and serves as a core training experience for Harvard Medical School students, Mass General residents, and Dana-Farber/Partners fellows each year.
After completing her own residency and chief residency at Mass General and fellowship training in Oncology at Dana-Farber/Partners Cancer Care Hematology/Oncology, she joined the Mass General and Harvard Medical School faculty in 2014, where she provides clinical care, supervises and educates trainees, participates in administrative affairs, heads the inpatient quality committee, and conducts research on severe toxicities associated with immunotherapy. Her short-term academic and primary research focus is to understand the patients at highest risk for adverse events associated with immunotherapy and how to appropriately treat patients in those circumstances to improve both the quality and safety of care.
Julie SIlver, MD, Assistant Professor and Associate Chair of Strategic Initiatives, Department of Physical Medicine and Rehabilitation, Harvard Medical School and Spaulding Rehabilitation Network
Course Director—see sidebar for biographical details
Chloe Slocum, MD, Commonwealth Fund Mongan Fellow in Minority Health Policy, Harvard Medical School; MPH Candidate, Department of Health Policy and Management, Harvard T.H. Chan School of Public Health; Staff Physician, Department of Physical Medicine and Rehabilitation, Spaulding Rehabilitation Hospital
Chloe Slocum is a Staff Physician specializing in spinal cord injury rehabilitation at Spaulding Rehabilitation Hospital. In 2016, she was selected from a highly competitive national applicant pool to serve as a Commonwealth Mongan Fellow in Minority Health Policy at Harvard Medical School. In her fellowship, she has focused on health systems delivery and improving health equity, access to care, and value in post-acute settings and health promotion for adults and children with disabilities. She is currently completing her Master of Public Health (MPH) in Health Policy at the Harvard T.H. Chan School of Public Health and is board-certified in Physical Medicine and Rehabilitation and Spinal Cord Injury Medicine. She completed clinical fellowship training in Spinal Cord Injury Medicine with Harvard Medical School, Spaulding Rehabilitation Hospital, and VA Boston Healthcare System and previously served as Chief Resident for the Harvard Medical School Department of Physical Medicine and Rehabilitation Residency Training Program. Her work centers on spinal cord injury rehabilitation and neuro-urologic disorders, as well as improving access to high-value care for people with disabilities through systems design and policy initiatives. Dr. Slocum has served as a member of the Harvard Medical School Task Force on Diversity and Inclusion, a peer reviewer and health policy committee member for multiple national professional societies, and as a technical expert for the U.S. Centers for Medicare & Medicaid Services on quality and access to care for people with disabilities.
Nevena Zubcevik, DO, MSPT, Instructor in Physical Medicine and Rehabilitation, Harvard Medical School
Nevena Zubcevik is an Instructor in the Department of Physical Medicine and Rehabilitation (PM&R) at the Harvard Medical School and a rehabilitation specialist at Spaulding Rehabilitation Hospital (SRH) Boston and the Massachusetts General Hospital (MGH) in Boston. She is the Co-Director of the Dean Center for Tick Borne Illness at SRH. During her residency, Dr. Zubcevik observed a lack of knowledge about Lyme disease in the medical community, and that patients who suffer chronically did not have any options for long-term, comprehensive rehabilitation care. She immersed herself in the Lyme disease scientific and medical community by networking and organizing conferences. This activity led her to developing an idea for a new center at Spaulding Rehabilitation Hospital. In late 2014, she assembled a team, and established the Dean Center for Tick Borne Illness. The Dean Center is currently in its second year of operations, which include a clinic, research studies, innovative programming, and ongoing training and education.
She is a graduate of Touro University College of Osteopathic Medicine and University of California at San Francisco. She did an internship in Internal Medicine at St. Petersburg General Hospital in Florida. She completed her residency training in Physical Medicine and Rehabilitation at Harvard Medical School/Spaulding Rehabilitation Hospital residency program. Over her time as a resident physician, Dr. Zubcevik co-coordinated yearly conferences at Massachusetts General Hospital on the topic of Tick Borne Illness as well as patient support groups and physician education courses.
Shelley Carson, PhD, Associate in Psychology, Harvard University
Shelley Carson, PhD holds several appointments at Harvard University, including the Medical School, the Extension School, and the Department of Psychology, where she teaches and conducts research in the areas of creativity, psychopathology, and psychological resilience. She has won multiple teaching awards for her popular course Creativity: Madmen, Geniuses, and Harvard Students, and her research, which been published widely in national and international scientific journals, has also been featured on the Discovery Channel, CNN, NPR and in media outlets around the world. Dr. Carson is the author of the award-winning book, Your Creative Brain: Seven Steps to Maximize Imagination, Productivity, and Innovation in Your Life (Jossey-Bass), and co-author of the critically-acclaimed book, Almost Depressed (Hazelden), which won the Will Solimene Award for Excellence in Medical Communication.
In addition to writing, teaching, and conducting research, Dr. Carson has worked as a Subject Matter Expert for the Department of Defense, helping create an online resilience tool for our troops returning from Iraq and Afghanistan with mental health issues such as PTSD, depression, and alcohol abuse. She has also served as scientific consultant for a number of corporations, including the Virgin Group, Reebok, and General Dynamics.
Laura Duerksen, MBA, Administrative Director, Dean Center for Tick Borne Illness, Spaulding Rehabilitation Hospital
Laura Duerksen is the Administrative Director of the Dean Center for Tick Borne Illness at Spaulding Rehabilitation Hospital. She joined the Dean Center in November 2014 as a consultant, and wrote an initial business plan for the center. As the center grew, her role expanded to managing the fundraising, marketing, and other administrative components of the center, and transitioned into a full-time leadership position in December 2015. Laura has prior experience in hospital administration, including positions held at Massachusetts General Hospital in finance project management and research administration. Laura also has extensive professional experience in nonprofit fundraising, including several years of working at the Boston Symphony Orchestra.
Laura has an MBA from Simmons College School of Management, a Graduate Business Certificate in Customer Experience Marketing from University of Denver, and a BA from the University of Virginia. While in business school, Laura was selected to be a TA for a graduate-level Negotiations and Problem Solving course, and focused research projects and coursework on healthcare systems in emerging economies. Other academic interests include women in teams and organizations, with an emphasis on healthcare companies and hospitals.
Dani Monroe, MSOD, Chief Diversity & Inclusion Officer, Partners HealthCare System
Dani Monroe is the Chief Diversity and Inclusion Officer for Partners HealthCare, Massachusetts’ largest healthcare organization founded with the union of Brigham and Women’s Hospital and Massachusetts General Hospital. Monroe integrates diversity and inclusion into Partners’ patient care, science and teaching missions –understanding how diversity/inclusion and organization change relate to the organization’s mission.
Her book, Untapped Talent: Unleashing the Power of the Hidden Workforce (Palgrave Macmillan, April 2013) has received excellent national and international reviews. She has received numerous recognitions, including the prestigious YWCA Academy of Women Achievers Award and the Boston Business Journal Lifetime Achievement Award in Diversity. In 2012, Governor Deval Patrick appointed Monroe to the Massachusetts Board of Higher Education and the Massachusetts Commission on the Status of Women.
Monroe holds her master's degree in organizational development from Pepperdine University's Graduate School of Business and is a well received speaker at key diversity conferences.
Margaret Moore, MBA, Co-Founder and Co-Director, Institute of Coaching, McLean Hospital
Margaret Moore is a 17-year veteran of the biotechnology industry in the US, UK, Canada, and France. In 2000, Margaret founded Wellcoaches Corporation in strategic partnership with the American College of Sports Medicine, which has trained more than 10,000 health professionals as health and wellness coaches in 49 countries. Margaret is co-founder and co-director of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate, and co-director of the annual Coaching in Leadership & Healthcare conference offered by Harvard Medical School. Margaret teaches a Science of Coaching Psychology program at Harvard University Extension School. She co-founded and co-leads the International Consortium for Health & Wellness Coaching, and co-led the formation of a strategic partnership with the National Board of Medical Examiners to deliver national standards and certification for health and wellness coaches. Margaret co-authored the ACSM-endorsed Coaching Psychology Manual published by Wolters Kluwer (2009, 2015), and two Harvard Health books: Organize Your Mind, Organize Your Life (Harlequin, 2012), and Organize Your Emotions, Optimize Your Life (William Morrow, 2016).
Laurie K. Baedke, MHA, FACHE, FACMPE, Director of Healthcare Leadership Programs, Creighton University
Laurie K. Baedke is a faculty member and Director of Healthcare Leadership Programs at Creighton University. A sought-after speaker, author, and advisor, Laurie Baedke works with individuals and teams including early careerists, physician leaders, and senior executives. She has specific expertise in physician practice management, leadership development, organizational change, emotional intelligence, and strengths-based leadership.
Laurie holds a bachelor’s degree in human services and business administration and a master’s degree in healthcare administration. At age 26, she became the youngest individual to achieve board certification as a Fellow of the American College of Healthcare Executives (ACHE), and is also a board-certified Fellow of the American College of Medical Practice Executives. Laurie has been certified by The Gallup Organization as a Strengths Performance Coach since 2006.
Laurie is the recipient of numerous awards, including the Nebraska ACHE Regent’s Early Career Excellence Award (2001), the Region 5 ACHE Regent’s Award for Healthcare Excellence (2006), and the ACHE Distinguished Service Award (2015). Professionally, she has served on three national committees for ACHE: the Early Careerist, Products, Programming, and Services, and Chapter Committees. She is also a current member of the ACHE Nebraska Regent’s Advisory Council and a board member for the ACHE of Nebraska and Western Iowa Chapter. She also serves a variety of civic and community organizations, including current appointments on the Cystic Fibrosis Foundation Executive Committee and the Leadership Omaha Curriculum Committee.
Her first book, titled The Emerging Healthcare Leader: A Field Guide, was published ACHE’s Health Administration Press in 2015. And, she most recently contributed a chapter; "The Clinician Entrepreneur," to a book that is expected to be published by Oxford Press in March, 2017 titled The Handbook of Private Practice.
Carson F. Dye, MBA, FACHE, President and CEO, Exceptional Leadership, LLC
Carson F. Dye, President & CEO of Exceptional Leadership, LLC, is a seasoned leadership and search consultant with over 40 years of experience. For the past 23 years, he has conducted over 700 leadership searches for CEO, CFO, physician executive roles, and other C-Suite positions in health systems, academic medical centers, and universities. He also has extensive experience in physician leadership development, succession planning, coaching, and retreat facilitation. He is certified to use the Hogan Leadership Assessment tests in assessing senior leadership talent. He has had extensive experience working with physician leaders and has developed physician leadership academies for several health systems.
He served as an executive search partner with 3 large search firms including Witt/Kieffer, TMP, and Lamalie. He worked 20 years in administration with St. Vincent Mercy Medical Center, Toledo, The Ohio State University Medical Center, Columbus, Children’s Hospital Medical Center, and Clermont Mercy Hospital, both in Cincinnati. He has been a faculty member for the American College of Healthcare since 1987 and has given presentations to over 40 state hospital associations. He currently holds a faculty appointment at the University of Alabama-Birmingham teaching leadership and human resources in their executive master’s program. Author of 11 books—3 of them ACHE Book of the Year winners—his leadership competency model has been used by several hundred organizations in leadership assessment, selection, and development. He has his MBA from Xavier University, Cincinnati, and his BA from Marietta College, Marietta, OH.
Paula Gutlove, DMD, Professor of Practice, Simmons College School of Management; International Consultant on Negotiation and Leadership; Deputy Director, Institute for Resource and Security Studies
Paula Gutlove is an international consultant on negotiation and leadership, a Professor of Practice at the Simmons College School of Management, and Deputy Director of the Institute for Resource and Security Studies (IRSS). She consults to a wide range of business, government, and non-government organizations on negotiation, health and human security, conflict management, and leadership for the 21st century. Her consulting experience includes work for organizations including the World Health Organization, the Organization for Security and Cooperation in Europe, the US Institute of Peace, and the UN High Commissioner for Refugees. At Simmons College, Dr. Gutlove’s research and teaching focus on socially responsible leadership and negotiation, especially regarding the roles of women in these contexts. At IRSS, she founded and directs the Institute’s International Conflict Management program, which advises and supports government and non-government organizations regarding negotiation, leadership, human security, and conflict management. Dr. Gutlove is also an Associate of the Program on Negotiation at the Harvard Law School, and was the founding board chair of the International Alliance for Peacebuilding.
Dr. Gutlove was trained in social science (BS Psychology, Cornell University) and dental medicine (DMD, Boston University), and was a resident in oral surgery at Mount Sinai Hospital in New York. She has been a post-doctoral fellow at Harvard University’s Bunting Institute and at the Australian National University’s Peace Research Center.
Wendy Gutterson, MS, Principal, Physician Management Resources
Wendy Gutterson is the founder and president of Physician Management Resources, a healthcare consulting company focusing on helping medical practices and healthcare organizations achieve greater success by boosting strategic, operational and financial performance. Wendy’s financial and operational know-how springs from 20-plus years of practice leadership experience. Prior to launching Physician Management Resources, Wendy worked in large and small physician practices, as well as academic departments at Tufts Medical Center, Lahey Clinic, Cambridge Health Alliance and Hebrew SeniorLife. Wendy earned an undergraduate degree from the University of Massachusetts, Amherst, and a graduate degree in health care administration from Simmons College, Boston, where she is an honorary trustee.
Andrea Ippolito, MS, MEng, VA Innovators Network Lead, VA Center for Innovation, Washington, DC
Andrea Ippolito was a Veterans Administration (VA) Presidential Innovation Fellow and now leads the VA Innovators Network within the VA Center for Innovation. In this capacity, she designed and oversaw the creation of a program that provides the tools and resources to VA employees to develop innovations that improve the experience of our veterans. The Innovators Network currently includes Innovation Specialists at twenty-two VA Medical Centers across VA. Through the Innovators Network, front-line VA employees have designed, tested or launched more than 35 veteran-centric innovations.
Ms. Ippolito has pursued doctoral studies in the Engineering Systems Division at MIT and is the Co-Founder of an innovative application that improves access to care called Smart Scheduling (acquired by athenahealth in 2016). She also previously served as the Co-Director of MIT’s “Hacking Medicine” program, as an Innovation Specialist at the Brigham Innovation Hub and Product Innovation Manager at athenahealth. Ms. Ippolito completed her MS in Engineering & Management at MIT. Prior to MIT, Ms. Ippolito worked as a Research Scientist within the Corporate Technology Development group at Boston Scientific. She obtained both her BS in Biological Engineering in 2006 and Masters of Engineering in Biomedical Engineering in 2007 from Cornell University.
Heather Logghe, MD, Prolific blogger, tweeter, and founder of the #ILookLikeASurgeon social media movement
Tiffany Love, PhD, APRN, GNP, ANP-BC, CCA, Deputy Associate Director of Patient Care Services, Overton Brooks VA Medical Center
Tiffany Ann Love was appointed Deputy Associate Director for Patient Care Services (ADPCS) at Overton Brooks Veterans Affairs Medical Center (OBVAMC) in October 2013. As the Deputy ADPCS at OBVAMC, Dr. Love has championed diversity in the healthcare workforce. She has led the efforts for the recruitment and advancement of healthcare executives from all segments of the population. She has completed Lean Management projects for Home and Community Based Services and non-institutional care consultation at the local and national level for Veterans Health Administration. Dr. Love has served as the National Program Manager for Purchased Home and Community-Based Services in the Geriatrics and Extended Care Operations Program Office (10NC4) in Washington, DC, assisting with the implementation of the Veterans Health Administration's (VHA) new payment processes (AN-98).
Dr. Love serves on the Board of Directors for the Case Western Reserve University (CWRU), Frances Payne Bolton Alumni Association as the Executive Director of Communications, and is Chairman of the Social Media Committee. She is a state-level founding member of the Louisiana Healthcare Diversity Council Board of Directors, which is a branch of the National Diversity Council. Ms. Love is an active member and mentor of the American College of Healthcare Executives (ACHE), serving as Chairman of the 1st Diversity and Inclusion Committee for the Louisiana Chapter. She also serves as a member and mentor for the Regents Advisory Council for the Veterans Affairs Chapter of ACHE and is Chairman of the 1st Diversity and Inclusion Sub-Committee.
Dr. Love completed her BSN at Cleveland State University in 1998 and continued her career at University Hospitals Case Medical Center (UHCMC). In 2003 she was awarded the John Hartford Scholar Fellowship and completed a dual degree as an Adult Nurse Practitioner (ANP) and Gerontological Nurse Practitioner (GNP). She is board certified as an Adult Nurse Practitioner. She later received the Graduate Assistance in Areas of National Need (GAAN) Fellowship, and completed her Doctorate of Philosophy (PhD) course work from the CWRU School of Graduate Studies. Her career goal as a healthcare executive is to promote diversity in the healthcare workforce to be more reflective of the population it serves.
Liz Neporent, Managing Editor of Social Media and Community, Medscape
Liz Neporent has been a medical journalist for more than 20 years. She is author or co-author of 18 health books. Currently, she is the editorial social media lead for Medscape.com, the largest physician resource website in the world.
Ranna Parekh, MD, MPH, Director, Division of Diversity and Health Equity, American Psychiatric Association; Director, APA/ APA Foundation and Minority Fellowship Programs
Ranna Parekh joined the American Psychiatric Association (APA) as Director of the Division of Diversity and Health Equity in January, 2015. In this role, she also stewards APA’s 9 fellowships, medical student grants and the Minority Fellowship Program. Understanding the importance of workforce diversity, cultural competency principles and eliminating mental health disparities is one of APA’s four major strategic initiatives.
Previous to the APA, Dr. Parekh worked at the Massachusetts General Hospital (MGH), Harvard Medical School as a child, adolescent and adult psychiatrist and has also worked internationally in Rotorua, New Zealand and Cairns, Australia. During her tenure at MGH, she worked on diversity initiatives leading to the creation of a Diversity Center within the department of psychiatry. Dr. Parekh is co-author of the e-book Overcoming Prejudice in the Workplace (Harvard Health Publishers, 2012). She is also editor of the Massachusetts General Hospital Textbook on Diversity and Cultural Sensitivity (Springer Publishers, 2013), and co-editor of the upcoming textbooks entitled Cultural Sensitivity in Child and Adolescent Mental Health (MGH Academy Press, 2016), and Stigma and Prejudice: Touchstones in Understanding Diversity ( Springer Publishers, 2016).
Dr. Parekh has led trainings and lectured locally and nationally on topics including diversity, cultural psychiatry, mediation, negotiation, child and adolescent psychiatry, substance use, and psychopharmacology. Dr. Parekh has lived, studied, and worked around the world including Japan, France, Poland, New Zealand and Australia. She is a graduate of the Harvard School of Public Health (MPH, international health), the adult psychiatry and child fellowship residency trainings programs at Massachusetts General Hospital and McLean Hospital/Harvard Medical School, and also holds degrees from Wayne State University (MD, BSc in Biology, BA in Chemistry and co-major in Black Studies).
Diane Radford, MD, FACS, FRCSEd, Breast Surgical Oncologist, Cleveland Clinic
Diane Radford is a staff breast surgical oncologist with the Cleveland Clinic in Cleveland, Ohio. Her peers have recognized her as a Best Doctor for the past 20 consecutive years as well as a Top Doctor nationally. She has authored numerous peer-reviewed journal articles and textbook chapters. In addition to her blogs, her creative writing contributions have been published in the Chicken Soup for the Soul series, Living Like a Lady When You Have Cancer, Catch That Look: Living, Laughing & Loving Despite Triple-Negative Breast Cancer, On the Wings of Pink Angels, Mother Knows Better, and the New You magazine. Active on social media since 2011, she has lectured on social media for health care professionals at the Harvard course “Achieving Healthcare Leadership and Outcomes Through Writing, Publishing, and Social Media,” and at the American Society of Breast Surgeons annual meeting. She participates regularly in the tweet chat #bcsm (breast cancer social media) and has been featured as a guest expert. She serves on the Editorial Board of the Annals of Surgical Oncology, Multi-Media section, and co-authored a guide for other members of the board on how to use Twitter. Her Twitter followers number over 11,000.
Deborah Saltman, AM, MD, PhD, Chair, Independent Scientific Advisory Committee, Medicines and Healthcare Products Regulatory Agency, United Kingdom
Deborah Saltman is the Chair, Independent Scientific Advisory Committee, Medicines and Healthcare Products Regulatory Agency (UK). She holds positions as Honorary Professor at Imperial College, London and the University of Sydney and is Visiting Professor at the University of Technology, Sydney. Previously, she was a clinical and scientific director. Deborah is member of the Order of Australia, a recipient of the Rose Hunt Medal (UK) and a Notable Australian Doctor. She has a doctorate in general practice, Fellowships of several family practice and public health boards and is a graduate of the Australian Institute of Company Directors. She has run leadership workshops for physicians worldwide. She is returning this year to run again her highly rated workshop on "Seven Principles of Effective Leadership" and a new session on "Predicting Your Leadership Success: A Checklist to Inventory Your Skills and Readiness."
Christine Schuster, RN, MBA, President and Chief Executive Officer, Emerson Hospital
Christine Schuster, RN, MBA is the president and CEO of Emerson Hospital. Ms. Schuster has over 25 years of health care experience. Prior to joining Emerson in 2005, she served as President and CEO of Quincy Medical Center and previously Athol Memorial Hospital. She also served as Chief Operating Officer of the Extended Care Division of Tenet Saint Vincent Healthcare System in Worcester and director of critical care at New England Deaconess Hospital. Early in her career, she was a healthcare consultant with Coopers & Lybrand. Ms. Schuster received her MBA, with honors, from the University of Chicago Booth Business School and a Bachelor of Science in Nursing from Boston University.
She currently serves as Chairman of Power Options, a leading energy buying consortium in Massachusetts, as well as a Board Member of the Massachusetts Council of Community Hospitals, MA Chapter of the American College of Health Care Executives, and the MA Hospital and Health Association (MHHA) Board of Directors. She is also a Corporator for Middlesex Bank. She currently serves on the MHHA Standing Committee on Finance and Political Action Committee. In 2011, Ms. Schuster received the Citizen of the Year Award from the Concord Chamber of Commerce as well the Prescription for Excellence Award from the Mass Medical Health Law Report. She also received the 2016 and 2009 American Hospital Association Grassroots Champion Award and the 2008 Maynard Elks Distinguished Citizenship Award. She was also recognized by Modern Healthcare magazine and Witt Kieffer Associates as one of their Up and Comer Award recipients.
Rusty Shelton, Publicist and social media expert, Advantage Media Group
Rusty Shelton is the co-author (alongside Barbara Cave Henricks) of Mastering the New Media Landscape: Embrace the Micromedia Mindset (Berrett-Koehler, 2016), which debuted at #2 on the Austin American-Statesman bestseller list and is endorsed by David Meerman Scott, Tom Rath, Sally Hogshead and many others. Rusty’s commentary on branding and PR has been featured in Inc. Magazine, Forbes, the BBC, and many other top media outlets. After successfully growing the agency he founded in 2010, Shelton Interactive, into one of the nation’s most respected digital marketing agencies, the company was acquired by Advantage Media Group in early 2016, and he is now Senior Marketing Strategist at Advantage Marketing. Rusty has led campaigns for more than 30 New York Times and Wall Street Journal bestsellers and works with many of the world's leading thought leaders and brands.
Christine Spadafor, JD, ScM, RN, Board of Directors Advisor & Management Consultant; CEO, SpadaforClay Group
Christine Spadafor is CEO of SpadaforClay Group, a Harvard Square management consulting firm focused on strategy development, operational improvement, organizational restructuring and board advisory services. Ms. Spadafor’s experience includes an extensive background in healthcare, with academic medical centers, hospitals, physician practice groups, biotechnology corporations, mental health facilities, and clinical social service agencies. Her healthcare career began as an ICU nurse at the University of Pittsburgh Medical Center. She earned a master’s degree at the Harvard School of Public Health, and in collaboration with MIT she co-authored an occupational health textbook published by Johns Hopkins University. As a public health advisor to the United Nations in China, she lectured on maternal health issues and environmental sustainability. Her experience with global healthcare includes complex projects with several leading management consulting firms, including the Boston Consulting Group (BCG), where she was a partner.
Ms. Spadafor’s healthcare expertise is complemented by a background in the law. She is a graduate of the Harvard Law School and was named “one of America’s top 20 female business lawyers” by the American Bar Association. By combining her medical and legal skills, Ms. Spadafor served as an effective advocate for vulnerable individuals as a pro bono attorney for at-risk children, as General Counsel of a pediatric hospital, as a trustee on nonprofit boards, and as CEO of a nonprofit serving abused and homeless children. In 2015, she was awarded a Doctor of Humane Letters degree, in recognition of her career achievements and ongoing contributions to society. A Visiting Executive in the MBA program at Dartmouth’s Tuck School of Business, Ms. Spadafor is also a guest lecturer at the Harvard Kennedy School. She is a frequent speaker at seminars, board retreats and academic events.
Lisa Tener, MS, Book Writing Coach and Author
Lisa Tener specializes in helping doctors, therapists and other healing professionals write and publish a compelling health, how-to or self-help book. Lisa's unique, Stevie Award-winning process includes book and book proposal writing and the "platform building" necessary for successful publication. She is also passionate about helping experts develop a business plan so that the book is a sustainable project with a respectable return on investment. Many of Lisa Tener's clients have landed 5-and 6-figure book deals with major publishers including Random House, HarperCollins, Simon and Schuster, Yale University Press, Johns Hopkins, New World Library, New Harbinger, Praeger, HCI, Beyond Words and many more. Lisa has guided clients to blog successfully for Psychology Today, the Huffington Post and other top media outlets, and many of her clients have been featured by national media including the New York Times, NPR's Fresh Air, Good Morning America, CBS Early Show, the Oprah Winfrey Show, the Today Show, The Atlantic, and much more. Lisa Tener received her Bachelor of Science in Management Science from MIT, where she minored in writing and studied with such luminaries as Frank Conroy. Lisa received her Master's degree from MIT's Sloan School of Management where she concentrated in marketing. She blogs on books and publishing for the Huffington Post and received the Silver Stevie Award for Coach/Mentor of the Year 2014—the first coach in the writing and publishing field to do so.
Vera Tice, MSEE, BEECE, Co-Founder and Former Managing Director, Healthcare Delivery Institute, Worcester Polytechnic Institute
Vera Tice is a senior executive and global advisor with over 20 years' experience building, leading, advising, and driving change and results in businesses and technical/research organizations that explore and bring health technology innovations from concept to market. She has multi-functional and R&D experience in companies in the healthcare, medical device, and mobile telecommunications industries, from startups to Global 500. Vera has advised technology companies, healthcare providers, investors, and private and public sector organizations in the U.S., Canada, and the United Kingdom focused on advancing healthcare and improving human health. Her experience extends across the healthcare landscape, from in-person to virtual care, working with people around the globe.
Vera is Co-Founder and most recently served as the Founding Managing Director of the Healthcare Delivery Institute, the first multidisciplinary healthcare research and innovation institute at Worcester Polytechnic Institute (WPI). Prior to WPI, Vera served as COO and VP of Product Development for Enmar Health, a digital health technology company developing a technology platform, applications, and information management solutions for patients/consumers to manage their healthcare. Previously, she was Senior Director of Technical Operations and Senior Director of Strategic Initiatives for Healthwyse, a healthcare IT company developing electronic medical record (EMR) solutions and services for home health, hospice, and private duty care. Before joining Healthwyse, Vera had several senior management and engineering leadership positions during an extensive career at Hewlett-Packard’s Medical Products Group (now Philips) and Nokia. As a global advisor, Vera has advised on initiatives and investments related to aging well with technology; aging and brain health; patient-centered primary and geriatric care and technologies for frail and seriously ill seniors; digital health; remote and rural healthcare; wellness and prevention; and community and population health.
Vera earned a Master of Science in Electrical Engineering with a concentration in computer engineering from Worcester Polytechnic Institute and a Bachelor of Engineering with High Honor with a concentration in electrical/computer engineering from Stevens Institute of Technology.